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RTMG150 Retail Organization Fundamentals (3 semester hours)
In this course, students will learn the basics of retail management functions, principles and techniques found in today's marketplace. Students will also explore the ideal characteristics and responsibilities of an effective department or store manager, ranging from legal and safety scenarios to understanding the role and importance of logistics in various retail establishments. In this class, students will focus on the individual as a contributor, their roles and responsibilities in retail management and operations, and its varied sizes and types.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG200 Customer Relations (3 semester hours)
This course introduces students to the basics of customer relations functions and describes the ideal characteristics of good customer relations in both small and large retail organizations. This class will also discuss effective customer relations strategies, effective listening, oral and written communication, analytical and problem-solving skills, and teamwork based on the organization's commitment to meeting customer needs while making customers feel welcome and valued. Students will also learn the methods and approaches to addressing problems, including the management of conflicts when they occur.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG201 Retail Inventory Management (3 semester hours)
This class in retail inventory management will present the significant factors in managing a business’ profits at a steady margin and reducing theft and loss of inventory. Students will learn to distinguish between large and small retail organizations and become familiar with variations in inventory management based upon the nature of the inventory (such as perishable, seasonal, and fashion). The course will also review the skills, tools, and resources required for effective inventory management, as well as the strategies for keeping inventory current and various ways to identify and mitigate inventory management challenges.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG202 Risk Management (3 semester hours)
This course enables students to identify, define, and explain risk situations and to develop management concepts, techniques and processes and understand from a company perspective the impact of safety and compliance policies. To understand risk management students will examine risk management origins and trends from an insurance perspective in retail and develop skills in interpreting the impact that unresolved risk management issues can have on compliance, safety and the bottom line. Risk management is about insurance and developing policies to mitigate risk. This strategic focus and its application are covered in this class.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG204 Finance Fundamentals (3 semester hours)
During this course, students will develop a basic vocabulary and application of finance functions and principles. Students will describe the importance of knowing retail based calculations such as retail pricing, markup, and gross profit. They will relate the concepts of retail math (initial margin, markdown, shrinkage, gross profit dollars and percents) to finance and to the overall business success of the retail enterprise. They will define and apply ending inventory, retail cost, cost compliment, net profit, net sales, controllable expense, and non-controllable expense. Students will examine how retail finance can be applied to products and services in a wide variety of situations and how to review a project and evaluate the financial situation.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG300 Retail Strategy (3 semester hours)
This course in retail strategy will teach students to use analytical techniques for diagnosing the competitive position of retail-focused strategy and discover specific retail options to suit particular markets. Students will discover the strategic perspectives of retail management; examine essential concepts in the retail industry; determine how retail businesses increase returns; and learn ways to create economic value for owners and stakeholders. Students will also examine how consumers behave as shoppers and what retailers can do to create and satisfy customer demands.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG301 Retail Innovation (3 semester hours)
This course looks at new or significantly improved service concepts such as new customer interaction channels and approaches, new distribution systems, and innovative technological concepts. Students will examine how retailers must continually review current practices and introduce innovative concepts to remain competitive. The class will also explore how market patterns change and create both opportunities and threats for retailers.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG302 Retail Operations (3 semester hours)
In this retail operations class, students will study how to manage the day-to-day functions of retail establishments, such as department stores, grocery stores and specialty shops. Students will also learn how to formulate and analyze of policies and operations that collectively determine how a retail-oriented business positions itself to increase its returns and create economic value for its owners and stakeholders. In addition, students will be introduced to analytical techniques for diagnosing the competitive position of retail-focused strategy and the functions and applications of retail operations theory.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG303 Retail Merchandising Operations (3 semester hours)
For this course, students will examine retail merchandising operations as the principal task of in-store managers and sales personnel. Students will also learn all of the functions related to merchandising and corporate profitability and how to manage and arrange products on display in a store to increase sales within a competitive market. In addition, students will discover how today’s global business organizations utilize techniques and resources to succeed and remain profitable.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG304 Digital Retail Inventory Management (3 semester hours)
In this course, students will review the digital retail inventory management processes and methods used to keep track of stock and inventory. These methods control ordering, shipping, receiving, inventory tracking, retail turnover, and storage. Also, students will analyze the skills, tools, and resources required for effective inventory management, as well as strategies for keeping inventory current. In addition, students will learn different ways to identify and mitigate inventory management challenges and risks to support a retail organization's profitability.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG305 Financial Concepts in Retail Management (3 semester hours)
During this course, students will develop a basic vocabulary and application of finance functions and principles. Students will describe the importance of knowing retail-based calculations such as retail pricing, markup, and gross profit. They will relate the concepts of retail math (initial margin, markdown, shrinkage, gross profit dollars and percentages) to finance and to the overall business success of the retail enterprise. They will define and apply ending inventory, retail cost, cost complement, net profit, net sales, controllable expense, and non-controllable expense. Students will examine how retail finance can be applied to products and services in a wide variety of situations and how to review a project and evaluate the financial situation.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG310 Digital Retail (3 semester hours)
This Digital Retail course provides an introduction to digital retail concepts and principles and explores real-world practices for engaging the customer in the shopping experience that empowers both the employee and the consumer. Students will be introduced to the evolution of retail markets from pre-industrial to modern times. Students will investigate the way retailers are using technology in both small and large organizations to create seamless transactions for an e-commerce or mobile platform, along with efficient supply chain and distribution methods. In addition, this course includes a discussion on the inherent risks of digital retail, including data fraud and safety protection.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG311 Digital Retail Technologies (3 semester hours)
This course is designed to provide a foundational knowledge in digital retail technology and how it is used by retailer, both large and small. As technology has changed the landscape of retail processes, it has also created a necessity for decision-makers to have the ability to use various methods to evolve in the global retail market. Students will learn how to use predictive analytics to help organizations problem-solve retail objectives. In addition, students will explore new ventures retailers are taking to overcome challenges in the market place through implementing digital inventory and supply chain management. Students are introduced to the trends and challenges of new technology including augmented reality, enhancing the customer experience, smart enabled equipment, and product customization.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG312 Digital Retail Analytics (3 semester hours)
This course focuses on digital retail analytics. Students will have the opportunity to discuss and review terminology, concepts and best practices in digital retail analytics. Topics will include the role digital retail analytics plays in the supply chain, inventory, customer relations, merchandising, and security. Students will examine methods used to best uncover patterns in data. Looking forward, students will develop predictive tools to benefit retailers in future planning and strategy.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG313 Digital Retail Strategies (3 semester hours)
This course focuses on digital strategies in retail. Students will have the opportunity to discuss and review terminology, concepts, best practices and strategies in digital retail. Topics will include the creation and implementation of digital strategies and digital market planning used by successful retailers. Students will explore the retailer’s role in society, providing insights as to how consumers behave as on-line shoppers, what retailers do to create demand, as well as their role in satisfying customer demands in a digital world. In addition, students will discuss digital retail strategies from the perspective of planning for success as well as identifying challenges and problems that occur when retailers do not react to rapid changes in the digital marketplace.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG314 Digital Merchandising (3 semester hours)
This course is designed to provide the student with an in depth understanding of digital merchandising, fashion, retail, and consumer shopping behavior from a digital perspective. Materials that will be covered include digital, social, and mobile platforms as we explore the future of digital merchandising. Students will discuss the increasing role of e-commerce and how mobile technologies are shaping the consumer shopping experience and how to best utilize these tools to drive business success. Students will explore digital merchandising and how promotions and web layout design can affect consumer purchasing and decision-making processes. Students will also explore how trend forecasting, digital marketing and advertising campaigns affect the sale of products in the digital marketplace.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.
RTMG315 Retail Cybersecurity (3 semester hours)
This Digital Retail Cybersecurity course provides a broad overview of cybersecurity concepts and principles and explores real-world threats facing today’s retailers in a global economy. Students will assess various methods retailers can utilize to avoid security threats on outdated hardware or software. Students will investigate various data breaches throughout the past decade, analyze ransom and malware attacks, and discuss how retailers and consumers are both a part of preventing financial data breaches. In addition, this course includes a discussion on the inherent risks of digital supply chains, third party vendors, and explores the ever-increasing mobile security issues facing retailers.
View the course schedule AMU or APU to find out details about each course including prerequisites, course objectives, course materials, a snapshot of the syllabi, and session dates.