RLMT303 Technology in Reverse Logistics (3 semester hours)
This course provides students with a systems-centric view to explore how tracking and tracing technology, such as GPS, bar codes and Radio Frequency Identification (RFID) tags can be used in reverse logistics operations for returns, recalls, recycling and waste management. Case studies of today’s best practices in reverse logistics technology used in manufacturing, retail and in the military will be studied and discussed. Packaging technology and the growth of new types of packages to reduce waste will be examined. A comparison will be conducted on how different technology is used in processes of reverse logistics as compared to forward logistics. A practitioner approach is used to explore and examine the management functions and the interrelationships regarding the use of technology to capture data for products flowing in the reverse logistics system. Data synchronization and the issues of interfacing legacy software systems or information technology systems will be explored. This course is intended for students and professionals working in reverse logistics, retail business management, general management, transportation management, supply chain management, and corporate and military decision makers.