BUSN342 Operational Sustainability and Crisis Management (3 semester hours)

BUSN342 introduces the fundamental concepts of crisis management and sustainability in a business. A crisis can happen in an organization at anytime, anywhere. Topics include advanced crisis management planning, which is key to sustainability and assures a company has the processes and procedures in place to address almost any issue that may arise; the impact of a crisis on the employees, customers, suppliers, general public; and the sustainability of a company’s value.